Careers - our careers - Snr Program Manager – Publications Planning

Snr Program Manager – Publications Planning

Excerpta Medica is a fast-growing medical communications agency; we are part of the Adelphi Group and seamlessly connected to the full Adelphi offerings of real-world evidence, market access, and research. We are also part of the Omnicom Health Group, the largest healthcare marketing and communications network in the world.

At Excerpta Medica we develop scientific content to spark debate, educate, and stimulate dialogue for our global pharmaceutical and biotech customers. Our international team offers advice and support in medical strategy and publication planning and is specialized in creating innovative medical education and communications programmes.

We combine scientific insight with best practices in communication, including digital channels, to develop programmes for healthcare professionals that are both engaging and impactful. We have a strong commitment to our clients, and we work in close-knit teams of exceptional colleagues, all unique and curious individuals striving to deliver excellence.

Are you an experienced project or account manager looking to develop your career working alongside medical, digital, and creative communication strategists to deliver innovative projects in a rapidly evolving medical communications landscape?


We are looking for a


Snr Program Manager (Medical Publications)

About the role:


Job Purpose

  • To take an independent leading role within PP at both the account and project level
  • To provide consultancy on design and education for event and/or digital and/or print/text-based projects
  • To ensure consistency and quality of client deliverables
  • To support and provide guidance to junior team members on project-related tasks
  • To foster strong and enduring collaborations with other departments/external freelancers to complete projects on time, within budget, and with the required quality
  • To liaise with and build relationships with external clients, KOLs, and other stakeholders, as required
  • Responsible for finance trackers and finance reporting
  • To champion and follow best practice industry guidelines in the performance of the tasks
  • To monitor how their own and team’s time is spent to help the company build knowledge and drive efficiency

Main Areas of Responsibility and Key performance indicators

  1. Leadership role on PP account or accounts
  2. Project Management/prioritizing
  3. Strategic consultancy to client
  4. Financial management
  5. Client and KOL management and relationships
  6. Industry standard champion
  7. New business development
  8. Support, guidance, training of APMs/PMs


Key Competencies      

General competencies at corporate level

Customer focus


Team work


Competencies at Department level





Functional job-related competencies


Problem analysis



Result orientation

People management

Your responsibilities:

Leadership role on PP account or accounts

  • Leading role in client accounts and/or projects, performed in a largely independent manner
  • Champion staffing needs/mix to PD
  • Ensure consistency and quality for all team deliverables to the client
  • Build strong professional relationships with all layers of customers in the client organization
  • Build strong professional relationships with KOLs and professional organizations in the therapy area
  • Effectively delegate tasks to APMs/PMs/AMPMs/MPMs as appropriate
  • Deliver consistently high-quality event and/or digital and/or print/text-based educational projects

Project management/prioritizing

  • Ensure appropriate tools are being used (team meetings, priority meetings, kick-off meetings) to track progress of projects
  • Gain a solid understanding of internal and external financial processes
  • Proactively identify potential internal pitfalls/timing conflicts and work with team to avoid them

Client/KOL Relationships

  • Provide strategic advice to client on project and account basis
  • Interact professionally with clients, authors and presenters (KOLs), and other contributors, demonstrating understanding of the deliverables and of external parties’ requirements
  • Build professional relationships with both customers and appropriate KOLs
  • Manage client expectations with firm but professional timelines/prioritization

Strategic consultancy

  • Drive upside conversion of account by providing high-level client strategic support
  • Identify opportunities for new business development with existing clients, either with new budget holders or via innovative products

Financial management

  • Ensure accurate financial planning/revenue gating internally and externally for plan
  • Maintain knowledge of, and communication with client on, all financial/invoicing aspects of account plan
  • Proactively communicate potential financial issues to management

Industry standard champion

  • Keep up to date with industry guidelines for health-care compliance practices
  • Help educate external parties on industry standards when required

New business development

  • Take a leading role in internal proposal/pitch brainstorming and development
  • Be part of pitch teams by taking ownership of the development and presenting of a portion of the presentation

Support, guidance, training of APMs and PMs

  • Provide a stimulating learning environment of on-the-job training for APMs and PMs
  • Become a knowledge and experience resource for more junior staff across the entire department
  • Work with PD to implement career growth goals for APMs/PMs


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees fulfilling this position; however, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

What we offer:
  • Membership of a team that is committed to high-quality work, values teamwork, and focuses on continuing to develop and improve skills
  • Many opportunities for learning and career development, as we expect you to grow fast professionally
  • Flexibility in working hours and location, including work-from-home options, to enable you to successfully balance work and personal life
  • A shared passion for results: we work hard and celebrate our successes in style
  • Office locations close to the centre of the vibrant cities of Amsterdam and London, and a hub of colleagues on the east coast of the USA
  • An opportunity to broaden your horizons by working in a dynamic, international, and multicultural organization with highly educated and dedicated colleagues
  • Competitive compensation packages commensurate with experience, including a yearly bonus as well as other bonus opportunities
  • EM Academy for ongoing professional training and development
Requirements, skills, and qualifications for this role:
  • 5–7 years’ relevant work experience (agency or industry)
  • Higher education degree preferably communication sciences, a modern language, or marketing degree
  • Experience in running publication/medical education plans
  • Strong client management skills
  • Experience in leading matrix teams
  • Demonstrable strategic consultancy ability
  • Excellent command of written and spoken English
  • Strong, confident communication skills
  • High level of expertise in successful design and delivery of event and/or digital and/or print/text-based educational projects
  • High level of attention to detail
  • Proficient user of various MS Office programs and Internet
  • Demonstrable problem-solving ability
Join us!

If you are interested, please send your CV and motivational letter (including your preferred work location, notice period/availability, and desired salary/benefits) to

Suitable candidates for the Amsterdam and London offices need to hold a permanent EU or UK work permit as appropriate. Please be aware that a skills assessment and/or background check may be part of the recruitment process.

Excerpta Medica is an Equal Opportunities Employer. All applicants will be considered without regard to race, colour, religion, sex, age, national origin, sexual orientation, or disability.

We will not respond to any canvassing queries received in response to this vacancy.